{"id":11759,"date":"2023-12-07T13:50:38","date_gmt":"2023-12-07T11:50:38","guid":{"rendered":"https:\/\/digitalyacht.es\/blog\/?p=11759"},"modified":"2023-12-07T13:59:31","modified_gmt":"2023-12-07T11:59:31","slug":"novedades-soporte-tecnico-digital-yacht","status":"publish","type":"post","link":"https:\/\/digitalyacht.es\/blog\/2023\/12\/07\/novedades-soporte-tecnico-digital-yacht\/","title":{"rendered":"Nuevas incorporaciones al equipo de soporte t\u00e9cnico de Digital Yacht"},"content":{"rendered":"<p>Este a\u00f1o hemos trabajado duro para documentar montones y montones de informaci\u00f3n t\u00e9cnica sobre nuestra gama de productos.<\/p>\n<p>Somos conscientes de que muchos de nuestros productos est\u00e1n dise\u00f1ados para funcionar con sistemas de otros fabricantes, por lo que la informaci\u00f3n recopilada a lo largo de los a\u00f1os ser\u00e1 de gran ayuda para instaladores y clientes finales. Nuestra nueva <strong>pagina web global de asistencia t\u00e9cnica<\/strong> est\u00e1 disponible <a href=\"https:\/\/support.digitalyacht.co.uk\/\" target=\"_blank\" rel=\"noopener\"><strong>haciendo click aqui.\u00a0<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/support.digitalyacht.co.uk\/\"><img  loading=\"lazy\"  decoding=\"async\"  class=\"aligncenter wp-image-11760 pk-lazyload\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"\"  width=\"740\"  height=\"409\"  data-pk-sizes=\"auto\"  data-ls-sizes=\"auto, (max-width: 740px) 100vw, 740px\"  data-pk-src=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566.png\"  data-pk-srcset=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566.png 1024w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566-300x166.png 300w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566-768x425.png 768w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566-260x144.png 260w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566-50x28.png 50w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/support-site-1024x566-136x75.png 136w\" ><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Simplemente introduzca el nombre de su producto o la referencia y tendr\u00e1 acceso a manuales, preguntas frecuentes, v\u00eddeos, etc. La secci\u00f3n de preguntas frecuentes suele resolver m\u00e1s del 99% de las consultas y, si no es as\u00ed, existe la opci\u00f3n de crear un ticket de asistencia que le dirigir\u00e1 a la persona adecuada para su consulta. Nuestro objetivo es responder a las consultas en un plazo de 24 horas en horario laboral.<\/p>\n<p>&nbsp;<\/p>\n<p><img  loading=\"lazy\"  decoding=\"async\"  class=\"wp-image-11762 aligncenter pk-lazyload\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"\"  width=\"651\"  height=\"523\"  data-pk-sizes=\"auto\"  data-ls-sizes=\"auto, (max-width: 651px) 100vw, 651px\"  data-pk-src=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823.png\"  data-pk-srcset=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823.png 1024w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823-300x241.png 300w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823-768x617.png 768w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823-182x146.png 182w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823-50x40.png 50w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/ait2000-support-1024x823-93x75.png 93w\" ><\/p>\n<p>Tambi\u00e9n tenemos un nuevo miembro en el equipo, Digital Daffodil, nuestro asesor chatbot de inteligencia artificial. Ha le\u00eddo m\u00e1s de 10 millones de palabras de informaci\u00f3n t\u00e9cnica y manuales, y encuentra r\u00e1pidamente la informaci\u00f3n que necesitas si tienes prisa. Por supuesto, a\u00fan est\u00e1 aprendiendo, pero esperamos que sea otro recurso muy \u00fatil para la asistencia t\u00e9cnica de nuestros clientes Digital Yacht.<\/p>\n<p><img  loading=\"lazy\"  decoding=\"async\"  class=\"wp-image-11761 aligncenter pk-lazyload\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"\"  width=\"732\"  height=\"440\"  data-pk-sizes=\"auto\"  data-ls-sizes=\"auto, (max-width: 732px) 100vw, 732px\"  data-pk-src=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829.png\"  data-pk-srcset=\"https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829.png 855w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829-300x180.png 300w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829-768x462.png 768w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829-243x146.png 243w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829-50x30.png 50w, https:\/\/digitalyacht.es\/blog\/wp-content\/uploads\/2023\/12\/dig-daffodil-1024x635-e1701949159829-125x75.png 125w\" ><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"Este a\u00f1o hemos trabajado duro para documentar montones y montones de informaci\u00f3n t\u00e9cnica sobre nuestra gama de productos.&hellip;\n","protected":false},"author":3,"featured_media":11760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":0,"csco_singular_sidebar":"","csco_page_header_type":"","csco_appearance_masonry":"","csco_page_load_nextpost":"","csco_post_subtitle":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[178],"tags":[561,559,560],"class_list":{"0":"post-11759","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-asistencia-tecnica-digital-yacht","9":"tag-digital-yacht-support","10":"tag-soporte-tecnico-digital-yacht","11":"cs-entry","12":"cs-video-wrap"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Novedades en el soporte t\u00e9cnico de Digital Yacht - Digital Yacht Blog<\/title>\n<meta name=\"description\" content=\"Tenemos nueva p\u00e1gina web para el soporte t\u00e9cnico y asistencia de nuestros clientes. 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